Shipping & Delivery Policy

Last Updated: July 15, 2026

At Shera ERA, we are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation and a shipping confirmation email once your order has been dispatched.

Shipping Time

Standard Delivery: 3–7 business days (depending on your location).
Delivery times may vary during festivals, sales, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping on eligible orders as part of promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (where applicable) to monitor your shipment.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. Shera ERA is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery with your order number and clear photos of the item. We will review the issue and assist you with an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team. We will be happy to assist you.